Return Policy
At Super Tarps, we stand by the quality of our products and want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a straightforward return policy to ensure a hassle-free experience.
Returns & Exchanges:
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Items may be returned or exchanged within 30 days of the purchase date.
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Products must be in unused and original condition, with all packaging and tags intact.
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Proof of purchase is required for all returns and exchanges.
Refund Process:
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days and credited to your original method of payment.
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Shipping costs are non-refundable unless the return is due to a manufacturing defect or an error on our part.
Non-Returnable Items:
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Custom orders and special-size tarps are non-returnable unless they have a manufacturing defect.
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Used, damaged, or altered items cannot be returned.
How to Initiate a Return:
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To initiate a return, please contact our customer service team at [your contact email] with your order details.
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We will provide instructions on how to return your item safely.
We are committed to providing excellent customer service and ensuring you have the best experience with our products. If you have any questions or concerns, don’t hesitate to reach out!